Last updated: January 2025
Octopus Digital Ltd (trading as “RocketOS”), registered in England and Wales (company number to be confirmed), is the data controller for the personal data collected through this website (rocket-os.io) and the RocketOS platform. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following categories of personal data:
- Identity data: name, job title, company name.
- Contact data: email address, telephone number, postal address.
- Technical data: IP address, browser type and version, time zone setting, operating system, device information.
- Usage data: pages visited, time spent on pages, navigation paths, referral source.
- Communication data: information you provide when you contact us via forms, email or telephone.
2. How We Use Your Data
We process your personal data for the following purposes:
- To respond to enquiries — when you submit a contact or demo request form (legal basis: legitimate interest).
- To provide our services — if you become a RocketOS customer, we process data necessary to deliver and support the platform (legal basis: contract performance).
- To improve our website — we use analytics to understand how visitors interact with our site (legal basis: legitimate interest).
- To send marketing communications — only where you have given explicit consent. You can withdraw consent at any time (legal basis: consent).
- To comply with legal obligations — including tax, accounting and regulatory requirements (legal basis: legal obligation).
3. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers: hosting providers, analytics services (e.g. Google Analytics), email delivery services — all bound by data processing agreements.
- Professional advisers: lawyers, accountants and auditors where necessary.
- Law enforcement: where required by law or to protect our legal rights.
4. International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO) or transfers to countries with an adequacy decision.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:
- Enquiry data: 24 months from last contact, unless you become a customer.
- Customer data: for the duration of the contract plus 6 years (legal and accounting requirements).
- Analytics data: aggregated and anonymised after 26 months.
6. Your Rights
Under the UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — request correction of inaccurate data.
- Erasure — request deletion of your data where there is no compelling reason to continue processing.
- Restriction — request that we limit how we use your data.
- Portability — request your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interest, including direct marketing.
To exercise any of these rights, contact us at privacy@rocket-os.io. We will respond within 30 days.
7. Cookies
Our website uses cookies and similar technologies. For full details, please see our Cookie Policy.
8. Security
We implement appropriate technical and organisational measures to protect personal data, including encryption in transit (TLS), access controls, regular security assessments and staff training.
9. Children
Our services are not directed at individuals under 18. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via our website. The “Last updated” date at the top indicates when this policy was last revised.
11. Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact:
Octopus Digital Ltd (trading as RocketOS)
Email: privacy@rocket-os.io
Website: rocket-os.io
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk