The Challenge
Double Puc Cafe operates 6 café sites across Bristol and the South West, including a central kitchen that supplies all locations. Before RocketOS, the business ran on a combination of spreadsheets, paper-based compliance checklists and manual stock counts.
The operations team had no real-time visibility into GP or labour costs. Recipe costings were done quarterly — by which time ingredient prices had changed significantly. Site managers were spending hours on manual ordering and stock reconciliation.
The Solution
RocketOS was implemented across all 6 sites and the central kitchen in just 3 weeks. The onboarding team migrated all recipes, set up supplier price lists and integrated with the existing Lightspeed EPOS system.
Key modules deployed:
- Purchasing & Stock — centralised supplier management, automated ordering and live stock counts
- Product Costings — real-time recipe costing with automatic GP calculation from Lightspeed sales data
- Reporting & Insights — multi-site dashboard with exception-based alerts
- Compliance — digital HACCP logs and temperature monitoring
The Results
Within the first period, Double Puc Cafe saw a 22% improvement in tracked GP through better cost visibility and automated exception alerts. The finance team reduced period-end reporting time from 3 days to 4 hours. Compliance documentation went from paper to fully digital, improving EHO ratings across all sites.